Security Program Highlights

Last Updated: December 5, 2022

Data Security
IQware encrypts data at rest and in transit for all of our customers. We use tools like Amazon Web Service’s Key Management System (KMS) to manage encryption keys using hardware security modules for maximum security in line with industry best practices.

Infrastructure Security
IQware uses Amazon Web Services to host applications. We make full use of the security products embedded within the AWS ecosystem, including KMS, GuardDuty, and Inspector.

Responsible Disclosure Policy

Last Updated: November 13, 2022

Data security is a top priority for IQware, and IQware believes that working with skilled security researchers can identify weaknesses in any technology. If you believe you’ve found a security vulnerability in IQware’s service, please notify us; we will work with you to resolve the issue promptly.

Disclosure Policy

  • If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at ethics@iqwareinc.com . We will acknowledge your email within one week.
  • Please provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within ten business days of disclosure.
  • Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the IQware service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

    • Exclusions

    IQware is providing this service to help ensure a safe and secure environment for all of its users. As such, any users believed to be engaging in the below activities will have their user credentials immediately deactivated.

    While researching, we’d like you to refrain from:

  • Denial-of-Service (DoS)
  • Spamming
  • Social engineering or phishing of IQware employees or contractors
  • Any attacks against IQware’s physical property or data centers


    • This policy applies to the IQware hosted Applications and to any other subdomains or services associated with the IQware products. We do not accept reports for vulnerabilities solely affecting our marketing website (www.iqwareinc.com), which contains no sensitive data.

    ‍Thank you for helping to keep IQware and our users safe!

    Contact

    IQware is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at ethics@iqwareinc.com .