Guest Requests

Manage and follow-up on guest requests with IQtrac’s service optimization system.

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• Easily Manage Guest Requests

  IQtrac makes handling guest requests easy, so you can rapidly fulfill requests and delight your guests. Multiple types of guest requests can be logged in the system, everything from bringing up towels to wake-up calls

• Keep Track of Guest Moods

  Knowing how the mood of each of your guests is invaluable. Keep track of which guests in your hotel are happy or unhappy, and use this information to get positive reviews from satisfied guests and to go above and beyond for those who are having a more negative experience.
  
   

  Send Mobile Notifications

  When guest requests are entered into IQtrac, a service order is automatically sent to the appropriate employee on their mobile device to ensure rapid follow-up.

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